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During the next Windows Update I unchecked the driver updates and went to the Dell website to download the latest Alienware 17 graphics drivers. Upon the next reboot I did not experience a black screen but my graphics cards no longer had drivers. I started the computer in Safe Mode again and uninstalled both drivers. Unfortunately this did not fix the black screen issue. I started the computer in Safe Mode and was able to roll back the graphics driver changes. I believe this had to do with the failed graphics driver installation. Upon the next reboot Windows loaded but before it arrived at the logon screen it cut to a black screen.
#ATI LEGACY DISPLAY DRIVER FAILED TO INSTALL WINDOWS 10 DRIVERS#
My laptop needed to restart after the driver updates were complete however the other Windows updates needed to continue installing and therefore the graphics drivers were not installed successfully. This began when a Windows update attempted to update both graphics drivers. During the past few months however, I have been having a lot of difficulty with my graphics cards. I did not experienced any problems after first buying the laptop in mid-2014. These are my graphics hardware specifications: I have integrated and dedicated video cards inside my laptop. System Type: 64- Bit Operating System, 圆4-based processor.Processor: Intel Core i7-4700Q, Turbo Boost 3.4 GHz/ 4 Core.I have an Alienware 17 (2013 Edition) laptop that runs on Windows 8.1 Alienware edition.